Preserve VAT in base country not showing up

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  • January 18, 2019 at 10:14 am #105115
    kontur
    Guest

    Hello,
    I don’t see the option “Preserve VAT in base country” working as expected. At the checkout with a EU VAT number from the store’s base country VAT still gets removed, which it shouldn’t.

    You can test this on my online shop, add a product here and progress to the checkout:
    https://underscoretype.com/product-category/typefaces/silta/

    · The shop location is Finland
    · The “Preserve VAT in base country” is checked
    · Try with a Finnish address and VAT, for example my company’s 28338636

    I further have an unrelated problem with the plugin coupled with WP Super Cache. The VAT plugin outputs headers which break the caching routine. Here an example of the error log:

    [18-Jan-2019 09:10:32 UTC] PHP Warning:  Error while sending QUERY packet. PID=28164 in …/wp-includes/wp-db.php on line 1924
[18-Jan-2019 09:10:32 UTC] PHP Warning:  Error while sending QUERY packet. PID=849 in …/wp-includes/wp-db.php on line 1924
[18-Jan-2019 09:10:32 UTC] PHP Warning:  Error while sending QUERY packet. PID=31530 in …/wp-includes/wp-db.php on line 1924
[18-Jan-2019 09:11:32 UTC] PHP Warning:  Cannot modify header information - headers already sent by (output started at …/wp-includes/wp-db.php:1924) in …/wp-content/plugins/wp-super-cache/wp-cache-phase2.php on line 1197
[18-Jan-2019 09:11:32 UTC] PHP Warning:  Cannot modify header information - headers already sent by (output started at …/wp-includes/wp-db.php:1924) in …/wp-content/plugins/wp-super-cache/wp-cache-phase2.php on line 1197
[18-Jan-2019 09:12:11 UTC] PHP Warning:  session_start(): Cannot send session cookie - headers already sent by (output started at …/wp-includes/wp-db.php:1924) in …/wp-content/plugins/eu-vat-for-woocommerce-pro/includes/functions/alg-wc-eu-vat-functions-general.php on line 57
[18-Jan-2019 09:12:11 UTC] PHP Warning:  session_start(): Cannot send session cache limiter - headers already sent (output started at …/wp-includes/wp-db.php:1924) in …/wp-content/plugins/eu-vat-for-woocommerce-pro/includes/functions/alg-wc-eu-vat-functions-general.php on line 57
[18-Jan-2019 09:12:11 UTC] PHP Warning:  session_start(): Cannot send session cookie - headers already sent by (output started at …/wp-includes/wp-db.php:1924) in …/wp-content/plugins/eu-vat-for-woocommerce-pro/includes/functions/alg-wc-eu-vat-functions-general.php on line 57
[18-Jan-2019 09:12:11 UTC] PHP Warning:  session_start(): Cannot send session cache limiter - headers already sent (output started at …/wp-includes/wp-db.php:1924) in …/wp-content/plugins/eu-vat-for-woocommerce-pro/includes/functions/alg-wc-eu-vat-functions-general.php on line 57
[18-Jan-2019 09:23:43 UTC] PHP Warning:  Error while sending QUERY packet. PID=11922 in …/wp-includes/wp-db.php on line 1924
[18-Jan-2019 09:24:02 UTC] PHP Warning:  Cannot modify header information - headers already sent by (output started at …/wp-includes/wp-db.php:1924) in …/wp-content/plugins/wp-super-cache/wp-cache-phase2.php on line 1197
[18-Jan-2019 09:24:24 UTC] PHP Warning:  session_start(): Cannot send session cookie - headers already sent by (output started at …/wp-includes/wp-db.php:1924) in …/wp-content/plugins/eu-vat-for-woocommerce-pro/includes/functions/alg-wc-eu-vat-functions-general.php on line 57
[18-Jan-2019 09:24:24 UTC] PHP Warning:  session_start(): Cannot send session cache limiter - headers already sent (output started at …/wp-includes/wp-db.php:1924) in …/wp-content/plugins/eu-vat-for-woocommerce-pro/includes/functions/alg-wc-eu-vat-functions-general.php on line 57
    January 18, 2019 at 11:14 pm #105116
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    Maybe it’s possible to login to your site’s admin to check what’s going on? Also FTP access would help a lot. If it’s possible – my private email is [email protected].

    P.S. I did try going through your site’s frontend, however I keep getting “VAT is not valid” message (I’ve tried VAT ID you’ve provided, and I’ve added FI prefix). If you have checked “Check country by IP” checkbox in plugin settings, then my IP being not from Finland would result in invalid VAT..

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