---
title: How to Display Verification Information in WooCommerce
description: Show WooCommerce customers their email verification status and a resend link on My Account or in a widget. Free; editing the text is Pro.
url: "https://wpfactory.com/docs/display-verification-info/"
updated: "2026-09-26"
category: How to
tags:
  - Email Verification for WooCommerce
---

# How to Display Verification Information in WooCommerce

To show customers whether their account is verified, turn on **My Account page** or **Widget** in the **Verification info** group at **WPFactory > Email Verification** (also reachable at **WooCommerce > Settings > Email Verification**) > **General** in [Customer Email Verification for WooCommerce](https://wpfactory.com/item/email-verification-for-woocommerce/). Customers then see their status and, if unverified, a resend link. Both toggles are free; editing the text is Pro.

![Verification info options on the General sub-tab](https://wpfactory.com/wp-content/uploads/article8.png)

## Options reference

| Label | Option ID | Default | Free/Pro |
| --- | --- | --- | --- |
| My Account page | `alg_wc_ev_verification_info_my_account` | No | Free |
| Widget | `alg_wc_ev_verification_info_widget` | No | Free |
| Customization | `alg_wc_ev_verification_info_customization` | Built-in template | Pro (read-only in Free) |

## Step-by-step

1. Go to **WPFactory > Email Verification** (also reachable at **WooCommerce > Settings > Email Verification**) and open the **General** sub-tab.
2. Tick **My Account page** to show account verification info on the My Account page, and/or **Widget** to add the verification info widget.
3. In Pro, optionally edit the **Customization** field.
4. Click **Save changes**.
5. If you enabled the widget, go to **Appearance > Widgets** and add the **Verification info** widget to a sidebar.

## What the customer sees

On the **My Account** dashboard (the first tab), a logged-in customer sees "Verification status: **Verified**" or "**Unverified**". Unverified customers also see "Hi [name], You can resend the email with verification link by clicking here." The resend line is hidden for verified users and guests. The widget shows the same content.

## Customizing the text (Pro)

The default template uses the `[alg_wc_ev_custom_msg]` shortcode:

```
[alg_wc_ev_custom_msg content_template="Verification status: %verification_status%."]
[alg_wc_ev_custom_msg hide_clauses="verified,guests" content_template="Hi %user_display_name%, You can resend the email with verification link by clicking <a href='%resend_verification_url%'>here</a>."]
```

- `hide_clauses` accepts `verified`, `unverified` and `guests`.
- `verified_status` and `unverified_status` change the status words.
- You can also use `[alg_wc_ev_resend_verification_url]`. The older `[alg_wc_ev_verification_status]` is deprecated; use `[alg_wc_ev_custom_msg]`.

The same shortcodes work in any page or block, free, so you can place the status anywhere. See [Shortcodes Guide: Email Verification](https://wpfactory.com/docs/email-verification-for-woo/).

## When to use it

It is most useful when **Block unverified login** is off and verification is optional, since it nudges customers to finish. See [Restricting Logins for Unverified Users](https://wpfactory.com/docs/restrict-unverified-logins/).

## If it does not work

- **Nothing on My Account:** the info appears on the dashboard tab only, not on Orders or Account details.
- **Widget missing:** the widget is only registered while **Widget** is on, and must then be placed in a widget area.
- **Shortcode shows as text:** `[alg_wc_ev_custom_msg]` is enabled in the **Shortcodes** sub-tab by default; check it has not been switched off.
- **Customization edits are ignored:** the field is read-only and not applied in the free version.

## FAQ

### Where do customers confirm their email in WooCommerce?

By clicking the link in the activation email. This info block shows whether that has happened and lets them request a new link.

### Can guests see it?

The My Account dashboard is for logged-in customers only. The widget is visible to guests: with the default template they see the status as Unverified and no resend line. In Pro, add `hide_clauses="guests"` to hide it.

### Can I change the resend link destination?

Yes. Set **Messages > Resend verification URL**, free.

### Get more control

The verification info display is free. [Customer Email Verification for WooCommerce](https://wpfactory.com/item/email-verification-for-woocommerce/) Pro adds checkout and cart blocking, editable email content, link expiry and third-party integrations. [See what Pro unlocks](https://wpfactory.com/item/email-verification-for-woocommerce/).

Need a hand? Our team answers every ticket on the [Email Verification support forum](https://wpfactory.com/support/item/email-verification-for-woocommerce/).

Related articles

- [Managing User Verification from the Admin Panel](https://wpfactory.com/docs/manage-user-verification/)
- [General Settings in the Email Verification Plugin](https://wpfactory.com/docs/general-settings-plugin/)
- [Block Email Verification for Specific Addresses or Domains](https://wpfactory.com/docs/exclude-specific-users/)
- [Configuring Email Delivery for Customer Verification](https://wpfactory.com/docs/setup-verification-emails/)
- [Verification Redirects and Activation Link Settings in WooCommerce](https://wpfactory.com/docs/handling-verification-outcomes/)

 

[![Email Verification for WooCommerce](https://wpfactory.com/wp-content/uploads/Email-Verification-for-WooCommerce.webp)](https://wpfactory.com/item/email-verification-for-woocommerce/)