---
title: "Product Tabs Not Showing: General Troubleshooting"
description: WooCommerce custom product tab not showing? Check the tab title and content, the section switch, and visibility rules.
url: "https://wpfactory.com/docs/general-troubleshooting-tab/"
updated: "2026-09-25"
category: Troubleshooting
tags:
  - Custom Product Tabs for WooCommerce
---

# Product Tabs Not Showing: General Troubleshooting

## Fix product tabs that do not appear or behave unexpectedly

If a tab created with [Additional Custom Product Tabs for WooCommerce](https://wpfactory.com/item/product-tabs-for-woocommerce-plugin/) is not showing or is behaving oddly, work through these checks in order. The most common cause is a tab missing its title or content.

### Check the tab has a title and content

A custom tab, whether global, per-product or a variation tab, is only rendered when **both** its Title and its Content are filled in. An empty title or empty content hides the tab. For a global tab, also confirm its **ID** is unique and not blank.

### Check the section is enabled

Open **WPFactory > Product Tabs** (also reachable at **WooCommerce > Settings > Product Tabs**) and confirm the plugin is on (**General** section) and the relevant section (Standard Tabs, All Products, Per Product or Variations Tabs) is enabled. Variations Tabs is off by default.

### Check tab visibility rules

If a global tab shows on some products but not others, review its **show** and **hide** fields. A product listed under "Products to hide this tab for", or missing from a "show" list, will not display the tab.

### Rule out a plugin conflict

Deactivate your other plugins, leaving Product Tabs and WooCommerce active. If the tab appears, reactivate the others one at a time to find the conflict.

### Rule out a theme issue

Switch temporarily to a default theme such as Twenty Twenty-Four. Some themes replace the WooCommerce tab layout entirely. If the tab appears on the default theme, the conflict is in your theme.

### Clear caches

Clear any caching plugin and your browser cache after changing tab settings, since cached pages can keep serving the old layout.

### Stay up to date

Run the latest versions of Product Tabs, WooCommerce and WordPress. Updates often include compatibility fixes.

### Still stuck?

Contact us through the [WPFactory support](https://wpfactory.com/support/) page with your WordPress, WooCommerce and Product Tabs versions and a description of the tab setup, and we will help.

Related articles

- [Troubleshooting Shortcodes and Content in Product Tabs](https://wpfactory.com/docs/pro-version-tips/)
- [The General Settings for WooCommerce Product Tabs](https://wpfactory.com/docs/general-product-tabs/)
- [How to Show or Hide a Product Tab by Product or Category](https://wpfactory.com/docs/show-hide-product-tabs-by-product-category/)
- [How to Reset a Product Tabs Settings Section](https://wpfactory.com/docs/reset-product-tabs-settings/)
- [Product Tabs Shortcodes Reference](https://wpfactory.com/docs/product-tabs-shortcodes-reference/)

 

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