--- title: How to Install and Set Up Customer Email Verification for WooCommerce description: Install Customer Email Verification for WooCommerce to confirm customers own the email on their account. url: "https://wpfactory.com/docs/install-email-verification/" updated: "2026-09-27" category: Getting Started tags: - Email Verification for WooCommerce --- # How to Install and Set Up Customer Email Verification for WooCommerce To add email verification to WooCommerce, install [Customer Email Verification for WooCommerce](https://wpfactory.com/item/email-verification-for-woocommerce/) from **Plugins > Add New**, activate it, then open **WPFactory > Email Verification** (also at **WooCommerce > Settings > Email Verification**). With the default settings, new customers must click the activation link in their email before they can log in. ## Can WooCommerce verify customer emails without a plugin? No. WooCommerce core does not confirm that a customer owns the email address on a new account, and the account works as soon as it is created. The closest core option, under **WooCommerce > Settings > Accounts & Privacy**, emails new customers a link to set their password, but it does not block logins from unconfirmed addresses. ## Installing the Customer Email Verification plugin Email Verification checks that customers own the email address on their account, which cuts down on fake sign-ups and keeps your customer list clean. ![Installing Customer Email Verification for WooCommerce from the WordPress plugins screen](https://wpfactory.com/wp-content/uploads/article1.png) ### Before you start - WordPress with WooCommerce active. - The free build is on. The Pro build is downloaded from your WPFactory account after purchase. ### Install the free version (Free) 1. Log in to your WordPress dashboard and go to **Plugins > Add New**. 2. Search for **Customer Email Verification for WooCommerce** by WPFactory. 3. Click **Install Now**, then **Activate**. ### Install the Pro version (Pro) 1. Download the Pro zip from your account at wpfactory.com. 2. Go to **Plugins > Add New > Upload Plugin**, choose the zip, and click **Install Now**. 3. Click **Activate**, then add your license key when prompted so the plugin can receive updates. ### Open the settings After activation, go to **WPFactory > Email Verification** (also reachable at **WooCommerce > Settings > Email Verification**). From here you can: - Require verification for new users and skip it for chosen roles. - Customize the activation email content, subject and heading. - Turn on verification for guest checkout (free, classic checkout only) and for existing customers. Prefer watching? This short video walks through the same steps: [Customer Email Verification setup video](https://youtu.be/QeWGnB3m-Pg). ## Frequently asked questions ### Do customers who registered before I installed the plugin have to verify? Not by default. Turn on **Pre-plugin users** (Demand pre-plugin users to verify account) on the General section if you want existing unverified accounts to verify too. ### Do administrators have to verify their email? No. **Ignore user roles** skips the Administrator role by default, and you can add other roles that should not need verification. ### Can customers log in before they verify? Not with the default settings, because **Block unverified login** is on. If you turn it off, verification becomes optional. See [restricting logins for unverified users](https://wpfactory.com/docs/restrict-unverified-logins/). ### Can I verify guest customers or delete accounts that never verify? Yes, both are free. Tick **Guest users** (Verify guest users) on the General section to verify the billing email of guest orders on the classic checkout. To remove accounts that never verified, see [How to Delete Unverified Users in WooCommerce](https://wpfactory.com/docs/woocommerce-delete-unverified-users/). ### Does the activation link expire? By default the link stops working after its first use, through **One-time activation link**. Setting an **Expire time** for the link is a Pro option; a value of 0 means no expiry. ### Get more from Email Verification The free version verifies new sign-ups, blocks unverified logins, verifies guest checkout emails (classic checkout), blocks non-paying users and deletes unverified users on demand or on a schedule. [Customer Email Verification for WooCommerce](https://wpfactory.com/item/email-verification-for-woocommerce/) Pro adds checkout and add-to-cart blocking, order-email blocking, the email denylist, activation link expiry, the REST API verify endpoint and more. [See what Pro unlocks](https://wpfactory.com/item/email-verification-for-woocommerce/). Need a hand? Our team answers every ticket on the [Email Verification support forum](https://wpfactory.com/support/item/email-verification-for-woocommerce/). Related articles - [Configuring Email Delivery for Customer Verification](https://wpfactory.com/docs/setup-verification-emails/) - [Email Verification: Advanced Settings Reference](https://wpfactory.com/docs/email-verification-advanced-settings-reference/) - [Email Verification: Developer Hooks, Filters and Shortcodes Reference](https://wpfactory.com/docs/email-verification-developer-hooks-filters/) - [Verification Email Button or Link Missing / Layout Broken](https://wpfactory.com/docs/verification-email-button-missing/) - [Verification Email Not Delivered or Delayed](https://wpfactory.com/docs/verification-email-not-delivered/)   [![Email Verification for WooCommerce](https://wpfactory.com/wp-content/uploads/Email-Verification-for-WooCommerce.webp)](https://wpfactory.com/item/email-verification-for-woocommerce/)