---
title: "Troubleshooting: Selector Not Showing or Not Applying"
description: WooCommerce products per page selector not showing or not changing the product count? Troubleshooting by symptom.
url: "https://wpfactory.com/docs/products-per-page-fix/"
updated: "2026-10-05"
category: Troubleshooting
tags:
  - Products per Page for WooCommerce
---

# Troubleshooting: Selector Not Showing or Not Applying

## Fix a products per page selector that is not working

If the selector from [Number of Products per Page - Pagination Manager for WooCommerce](https://wpfactory.com/item/products-per-page-woocommerce/) does not appear, check that Products per Page is enabled at WPFactory > Products per Page, choose a Position your theme actually fires, and clear any Scopes. If the page count does not change, a theme, page builder, or shortcode grid may be overriding it.

### The selector does not appear

1. **Confirm the plugin is active** and that **Products per Page** (`alg_wc_products_per_page_enabled`) is checked in the General section.
2. **Check the position.** Under **Position(s)**, make sure at least one position your theme actually fires is selected. If your theme replaces the WooCommerce shop templates, a hook such as Before shop loop may not run, so try another position or add a Custom position.
3. **Check Scopes.** In the Advanced section, if you set a **Require** scope, the selector shows only on those page types. An **Exclude** scope hides it on the listed types. Clear both to show it everywhere.
4. **Test with a default theme.** Switch temporarily to a WooCommerce-compatible theme such as Storefront. If the selector then appears, the issue is theme compatibility.

### The selector shows but the page count does not change

1. **Another plugin or the theme is forcing the count.** Some page builders and catalog plugins set their own products-per-page value. Products per Page applies its value at the highest priority, but a builder that runs its own query can still override it.
2. **Shortcode grids.** If your products come from the WooCommerce `[products]` shortcode, enable **Apply in WooCommerce shortcodes** in the Advanced section.
3. **Cached pages.** Clear any page or object cache after changing settings, so visitors are served the updated markup.

### The choice is not remembered between pages

In the Advanced section, keep **Save in cookie** and **Save in session** enabled. For non-logged-in shoppers, enable **Force session start** so a session is created to hold the value.

### Keep the plugin updated

Run the latest version of Products per Page. Updates often include fixes and compatibility improvements that resolve display or query issues.

### Still stuck?

If the selector still will not behave, contact [WPFactory support](https://wpfactory.com/support/) with your theme name and the position you selected, and we will help you track it down.

Related articles

- [Translate the Selector Text with WPML or Polylang](https://wpfactory.com/docs/woocommerce-products-per-page-translate-text/)
- [Show the Products per Page Selector as Radio Buttons](https://wpfactory.com/docs/woocommerce-products-per-page-radio-buttons/)
- [Limit the Products per Page Selector to Specific Pages](https://wpfactory.com/docs/woocommerce-products-per-page-scopes/)
- [Place the Selector in a Custom Position](https://wpfactory.com/docs/woocommerce-products-per-page-custom-position/)
- [Shortcodes: Show the Selector Anywhere](https://wpfactory.com/docs/products-per-page-for-woocommerce-shortcode/)