---
title: “Add to Wishlist” Button Not Working
description: "Fix an Add to Wishlist button that does not appear or does nothing: plugin and button settings, caching, JavaScript errors and conflicts."
url: "https://wpfactory.com/docs/wishlist-button-issue/"
updated: "2026-09-27"
category: Troubleshooting
tags:
  - Wishlist for WooCommerce
---

# “Add to Wishlist” Button Not Working

If the "Add to Wishlist" button in [Wishlist for WooCommerce](https://wpfactory.com/item/wish-list-woocommerce/) does not appear or does nothing when clicked, first confirm the plugin is enabled under **WPFactory > Wishlist > General** and the button is switched on in the **Buttons** tab. Then rule out page caching, JavaScript errors and theme or plugin conflicts, in that order.

## The button does not appear

1. **Plugin enabled:** in **WPFactory > Wishlist** (also reachable at **WooCommerce > Settings > Wishlist**) > **General**, **Wishlist for WooCommerce** (Enable the plugin) must be ticked.
2. **Right button switched on:** on the **Buttons** tab, the thumb button is on by default for **Product page** and **Product loop**, but the text button is off by default for **Single product page** and **Loop**.
3. **Guests:** if logged-out visitors see nothing, check **Interaction with unlogged Users > Visibility**.
4. **Hidden by tag (Pro):** products carrying a tag listed in **Hide by tag** show no button.
5. **Theme hooks:** the buttons print on standard WooCommerce hooks. If your theme or a page builder skips them, pick another **Hook** for the text button, use **Custom Hook** (Pro), or place the Pro `[alg_wc_wl_toggle_item_btn]` shortcode.
6. **Block product grids:** tick **Thumb button - Loop > Gutenberg compatibility**. It currently supports the "Products by Category" block only.
7. **Icons missing:** keep **General > Font Awesome > Load FontAwesome** ticked, otherwise the icon can render as an empty square or not at all.

## The button appears but nothing happens

1. **Check for JavaScript errors.** Open the browser console (F12 > Console), click the button, and look for red errors. An error from another script can stop the wishlist script from running.
2. **Rule out caching.** The button sends a security token that is printed into the page. If a cache serves an old copy of the page, the request is rejected. Tick **General > Cache** (Ignore cache by loading the wish list elements via javascript) and clear the cache. See [wishlist and cache plugins](https://wpfactory.com/docs/troubleshoot-wishlist-cache/).
3. **Check the Ajax URL.** If items never get added or the list is always empty, set **Advanced > Frontend Ajax URL** to one of the suggested addresses shown under the field.
4. **Products loaded by AJAX:** if buttons stop working after filtering or infinite scroll, enable **Advanced > Javascript update events** (Pro). See [refresh the wishlist with JavaScript events](https://wpfactory.com/docs/wishlist-javascript-update-events/).
5. **Find conflicts.** Deactivate other plugins temporarily, or switch to a default theme such as Storefront, and test again. Re-enable them one by one to find the one that interferes.

## Quick reference

| Symptom | Most likely cause | Where to fix |
| --- | --- | --- |
| No button anywhere | Plugin disabled or buttons off | General tab; Buttons tab |
| Only guests see no button | Visibility unticked | Buttons > Interaction with unlogged Users |
| Guests get a login message | Add/Remove unticked | Buttons > Interaction with unlogged Users |
| Click does nothing, console error | Script conflict | Deactivate plugins one by one |
| Works when logged in, fails for cached visitors | Cached page with an expired token | General > Cache, then clear cache |
| Wishlist always empty | Wrong Ajax address | Advanced > Frontend Ajax URL |

## FAQ

### The button also adds the product to the cart. Why?

The theme or another plugin reacts to the same click. See ["Add to Wishlist" also triggers "Add to Cart"](https://wpfactory.com/docs/add-to-wishlist-adds-to-cart/).

### Why does the button show but not on some products?

Check **Hide by tag** (Pro) and whether those products use a different template.

### Where do I report a bug?

Open a ticket with your console errors, theme name and active plugins; the support link is below.

## Related guides

- [Wishlist not displaying correctly](https://wpfactory.com/docs/wishlist-display-issue/)
- [Troubleshoot the wishlist with cache plugins](https://wpfactory.com/docs/troubleshoot-wishlist-cache/)
- ["Add to Wishlist" also triggers "Add to Cart"](https://wpfactory.com/docs/add-to-wishlist-adds-to-cart/)

Need a hand? Our team answers every ticket on the [Wishlist for WooCommerce support forum](https://wpfactory.com/support/item/wish-list-woocommerce/).

Related articles

- [How to Add Wishlist Button to Shop and Archive Pages in WooCommerce](https://wpfactory.com/docs/add-wishlist-button-archive/)
- [“Remove from Wishlist” Not Working on My Account](https://wpfactory.com/docs/remove-from-wishlist-not-working/)
- [Multiple Wishlists Not Working: Missing Items, Notes or Quantities](https://wpfactory.com/docs/wishlist-issue-pro/)
- [How to Add Dropdown Sorting to the Wishlist Page](https://wpfactory.com/docs/dropdown-sorting-wishlist/)
- [How to Add Note Fields to the Wishlist Page](https://wpfactory.com/docs/note-fields-wishlist/)

 

[![Wishlist for WooCommerce](https://wpfactory.com/wp-content/uploads/Wishlist-for-WooCommerce.webp)](https://wpfactory.com/item/wish-list-woocommerce/)