Convert Currency Troubleshooting

Incorrect Conversion Rate Display

• Ensure the correct conversion rate is entered and saved in the plugin settings.
• Verify the chosen template options are displaying the conversion information as intended.
• Clear the cache (if enabled in the plugin settings) and refresh the page.

Issues with Payment Gateways

• Refer to the compatibility options for your specific payment gateway plugin.
• Verify the chosen “Current Gateway Fallbacks” option works as expected.

Debug Mode

• Enable debug mode (in the advanced options) to identify potential issues with conversion calculations.
• Check the WooCommerce logs for any conversion-related errors.