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General Issues

Custom Statuses Not Showing Up

  • Check if the plugin is activated.
  • Ensure you’ve created and saved your custom statuses.
  • Clear your browser cache and try again.
  • If using a caching plugin, clear the cache and see if the statuses appear.

Orders Not Updating to Custom Statuses

  • Verify the custom status settings for order triggers and behavior.
  • Ensure your WooCommerce version is compatible with the plugin version.
  • Check for any plugin conflicts by temporarily deactivating other plugins.

Email Notifications Not Sending

  • Double-check if email notifications are enabled for the specific custom status transition.
  • Verify your email server settings within WooCommerce are configured correctly.
  • Look for any error messages in the WordPress error logs related to emails.