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  5. Troubleshooting Specific Issues

Troubleshooting Specific Issues

“Make an Offer” Button Not Displaying

  • Check if the plugin is enabled.
  • Verify the feature is enabled for the specific product(s).
  • Ensure the button position is set to a visible location on the product page.

Customers Unable to Submit Offers

  • Confirm all required form fields are enabled and filled in by the customer.
  • Check for any JavaScript errors preventing form submission. You can use browser developer tools to inspect any errors.

Not Receiving Email Notifications

  • Verify your email address is set correctly in the plugin settings.
  • Check if your email provider is blocking emails from the plugin. You might need to adjust spam filters.

Errors During Offer Submission

  • Review the error message carefully, it might provide specific clues.
  • Ensure your server meets the plugin’s minimum requirements (e.g., PHP version).
  • If the error persists, consider contacting the plugin developer for further assistance.