1. Home
  2. Docs
  3. Related Categories for Wo...
  4. Troubleshooting
  5. Related Products Manager for WooCommerce: Troubleshooting Guide

Related Products Manager for WooCommerce: Troubleshooting Guide

Even with a powerful plugin like Related Products Manager for WooCommerce, you might encounter occasional glitches.

Here’s a guide to help you diagnose and fix common issues

Related Products Not Displaying

  • Plugin Activation: Double-check that the Related Products Manager plugin is properly activated in your WordPress dashboard.
  • Product Configuration: Ensure you’ve configured the related products for each product using the plugin’s settings. This might involve specifying categories, tags, attributes, or manually selecting related products.
  • Theme Compatibility: In rare cases, your theme’s code might interfere with the plugin’s functionality. Try temporarily switching to a default WordPress theme (like Twenty Twenty-Four) to see if the issue persists. If so, consider contacting your theme developer for compatibility updates.
  • Caching Issues: Clear your browser cache and website cache (if using a caching plugin) to ensure you’re seeing the latest product information and related product selections.

Incorrect Related Products Displaying

  • Configuration Errors: Review your configuration for the specific product in question. Verify that the chosen categories, tags, attributes, or manually selected products are correct.
  • Plugin Conflicts: Deactivate other plugins temporarily to see if a conflict exists. Re-activate plugins one by one to identify the culprit.

Customization Issues (Pro Version)

  • Incorrect Shortcode Usage: If using shortcodes to display related products, ensure the shortcode syntax is correct and matches the plugin’s documentation.
  • Missing CSS Classes: For advanced customization using CSS classes, double-check that you’ve added the correct classes to your theme’s stylesheet as defined by the plugin.

General Troubleshooting

  • Check for Plugin Updates: Make sure you’re using the latest version of Related Products Manager for WooCommerce. Outdated versions might have known bugs addressed in newer releases.
  • Contact Support: If none of the above solutions work, refer to the plugin’s documentation or contact the developer’s support for further assistance.

 

Related Categories for WooCommerce

Tags