Even with a powerful plugin like Related Products Manager for WooCommerce, you might encounter occasional glitches.
Here’s a guide to help you diagnose and fix common issues
Related Products Not Displaying
- Plugin Activation: Double-check that the Related Products Manager plugin is properly activated in your WordPress dashboard.
- Product Configuration: Ensure you’ve configured the related products for each product using the plugin’s settings. This might involve specifying categories, tags, attributes, or manually selecting related products.
- Theme Compatibility: In rare cases, your theme’s code might interfere with the plugin’s functionality. Try temporarily switching to a default WordPress theme (like Twenty Twenty-Four) to see if the issue persists. If so, consider contacting your theme developer for compatibility updates.
- Caching Issues: Clear your browser cache and website cache (if using a caching plugin) to ensure you’re seeing the latest product information and related product selections.
Incorrect Related Products Displaying
- Configuration Errors: Review your configuration for the specific product in question. Verify that the chosen categories, tags, attributes, or manually selected products are correct.
- Plugin Conflicts: Deactivate other plugins temporarily to see if a conflict exists. Re-activate plugins one by one to identify the culprit.
Customization Issues (Pro Version)
- Incorrect Shortcode Usage: If using shortcodes to display related products, ensure the shortcode syntax is correct and matches the plugin’s documentation.
- Missing CSS Classes: For advanced customization using CSS classes, double-check that you’ve added the correct classes to your theme’s stylesheet as defined by the plugin.
General Troubleshooting
- Check for Plugin Updates: Make sure you’re using the latest version of Related Products Manager for WooCommerce. Outdated versions might have known bugs addressed in newer releases.
- Contact Support: If none of the above solutions work, refer to the plugin’s documentation or contact the developer’s support for further assistance.
