Reply To: Shortcode not printed in mail

#114734
Tom Anbinder
Moderator
Plugin Support

Hi,

Sorry for the late reply.

I can see that you have shortcodes with the wcj_ prefix in your email – these shortcodes are from another plugin, you need to use our own shortcodes instead:

[order_number] instead of the [wcj_order_number], and

[order_details] instead of the [wcj_order_items_table].

Please give it a try and let me know what you think.