Not working correctly

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  • #94091
    Forum Media
    Participant

    Hi
    The plugin is not working correctly for us. It sucsessfuly changes the variations select with radio buttons and selects automaticly from defult form valuest (defult variation selected in product). So the wanted variation is preselected. However, when you click on add to cart, it doestn register the selection and says to select a variation you want first. We deactivated the plugin and the defult variation select works as it should, so it is a problem with the plugin. We are using the woocommerce Porto theme.
    Can you help please.
    Reagrds
    Dean

    #94092
    Forum Media
    Participant

    Hi, we dicovered that it doesnt work becose of Woocomerce Porto theme.
    Can you give us guidenc how or in which file to correct the situation?

    Regards

    #94093
    Forum Media
    Participant

    Hello
    I am urgently waiting on your solution. I just want it to help you, telling you we dicovered Porto theme is used and that the problem dissapers when is is not used.
    We need you to help us to make this work and make this plugin compatible with the theme or we will need the refound -as going away from porto at this stage becose of your plugin is not possible.

    #94094
    Tom Anbinder
    Moderator
    Plugin Support

    If anyone else has a similar question – as we’ve figured out in private emails:

    1. When installed on my test server, the plugin didn’t have any compatibility issues with “Porto” theme.

    2. On Dean’s server it was indeed not working correctly – this happened because of JavaScript error that came from Porto theme’s “portojswoocommerce-theme.js” file:

    Uncaught TypeError: Cannot set property 'src' of undefined)

    This error stopped our plugin’s JavaScript code from executing properly. To fix this we have replaced on line 1950 in “portojswoocommerce-theme.js” from:

    if (typeof links != 'undefined') {

    to:

    if (typeof links != 'undefined' && 0 != links.length) {
    #94095
    Forum Media
    Participant

    Yes, thank you Tom. You went all the way and fixed the problem. Someone else might just say not problem with my plugin 🙂

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