Related products by attribute

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    Posts
  • #98345
    garrettbland
    Participant

    Hello! I just purchased your plugin and I want to show related products by attribute but it still just shows random products. Is there I’m something I’m doing wrong?

    Thanks!

    #98346
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi,

    Could you please try clicking “clear all products transients” link in plugin’s settings (at the top of the page at “WooCommerce > Settings > Related Products Manager”). If that doesn’t help – maybe I could log in to your site’s admin to check what’s going on? My private email is [email protected].

    #98347
    blankTom Anbinder
    Moderator
    Plugin Support

    If anyone else has a similar question – as we’ve figured out in private emails – the problem was that “Attribute type” was set to “Local attribute” in plugin’s settings. This means that we are trying to relate by attributes created on product’s edit page (i.e. locally) instead of attributes created in “Products > Attributes” (i.e. “Global attribute”). After changing the type from local to global, the issue seems to be solved.

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