tychesoftwares

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  • April 30, 2021 at 6:13 am in reply to: Display the Checkout Total in the instruction section? #94406
    blanktychesoftwares
    Participant

    Hi Moses,

    Currently, it is not possible to display the Checkout Total in the instruction section. It will have to be custom coded.

    :Vishal

    April 30, 2021 at 6:02 am in reply to: The rule is not working #94672
    blanktychesoftwares
    Participant

    Hi Marcos,

    You could try the below:

    1*[costs_table prop="weight" table="0-10|50-50|100-125.5"]

    Please replace the table value with how you need it to be for your store.

    And with the above shortcode, you can set the option: Min cart cost to 150

    :Vishal

    April 30, 2021 at 5:57 am in reply to: Question #94674
    blanktychesoftwares
    Participant

    Hello Edoardo,

    I replied to your email a few minutes back. Sending the same here too:
    You can create 2 separate custom shipping methods as below:

    Custom shipping method 1: those who order within 3km pay the delivery of € 2.50 if they do not reach the minimum cost of € 12.00.

    [costs_table prop="distance" table="0-2.5|3" key="<google distance matrix api key>" units="km"]

    Max cart cost: 12
    Max distance: 3

    Custom shipping method 2: Those who are outside 3km pay the delivery of € 2.50 for any type of order placed

    [costs_table prop="distance" table="3-2.5" key="<google distance matrix api key>" units="km"]

    Min distance: 3

    :Vishal

    April 30, 2021 at 5:55 am in reply to: I can’t use the distance code with my Google API #94668
    blanktychesoftwares
    Participant

    Hi Fanny,

    Could you email us the plugin settings that you’ve kept in Custom Shipping?

    You also mentioned about a video the first time when you reported this issue – could you share that video?

    Does the shipping method appear on the checkout page?

    :Vishal

    April 20, 2021 at 1:15 pm in reply to: The rule is not working #94670
    blanktychesoftwares
    Participant

    Hi Marcos, My apologies, I missed replying to this one. Can you let me know if you still need help with this issue?

    :Vishal

    April 20, 2021 at 1:07 pm in reply to: Emails #94404
    blanktychesoftwares
    Participant

    Hi Mustafa, Please try enabling the “Send additional emails” settings in your custom gateway. Enable the ” Send to admin” and ” Send to customer” checkboxes & then try it.

    :Vishal

    April 13, 2021 at 2:22 pm in reply to: I can’t translate the Email instructions #94400
    blanktychesoftwares
    Participant

    Hi Tom, My apologies for the delayed reply. Let me check on this & get back to you by tomorrow.

    :Vishal

    April 12, 2021 at 10:48 am in reply to: Submit button #94402
    blanktychesoftwares
    Participant

    Hi Stephen,

    I have replied to you via email, posting it here as well.

    I added a text field & made it required on our checkout page, it didn’t allow me to submit the order without filling in the field. If I don’t select the checkbox, it didn’t allow me to submit the checkout.

    I am not sure how you’ve added the Submit button to it. The Submit button shouldn’t appear either for the checkbox or for the text field. Can you find out why the Submit button is appearing? Is it via some other plugin?

    :Vishal

    March 25, 2021 at 7:37 am in reply to: WordPress v5.7 #94154
    blanktychesoftwares
    Participant

    Hi Shawn, the plugin does work with WP 5.7. No updates are needed. We’ll update the necessary compatibility tags.

    :Vishal

    March 22, 2021 at 12:37 pm in reply to: I can’t use the distance code with my Google API #94666
    blanktychesoftwares
    Participant

    Hi Fanny, We’ve removed the API key from your comment.

    :Vishal

    March 22, 2021 at 11:47 am in reply to: I can’t use the distance code with my Google API #94664
    blanktychesoftwares
    Participant

    Hi Fanny, I think you missed attaching the video link. I would also recommend that you do not paste the API key in your replies. I’ll have that one removed.

    I saw the code, can you use 1.5 instead of 1,5 & then check if it works?

    :Vishal

    March 11, 2021 at 4:45 am in reply to: REST API #94398
    blanktychesoftwares
    Participant

    Hi Luis, Currently it is not possible to have a rest api call that processes the payment.
    :Vishal

    March 1, 2021 at 1:24 pm in reply to: Discount based on payment gateway #94396
    blanktychesoftwares
    Participant

    Hi Robson, Apologies for the delayed reply. To set a discount, simply prefix the fee with a – (minus) sign. That will apply it as a discount.

    :Vishal

    February 2, 2021 at 5:17 am in reply to: Questions #94658
    blanktychesoftwares
    Participant

    Hi Sofi, My bad on the last question of disabling shipping for distance above 50+ miles.

    That can be achieved with the Availability options in the custom shipping method. You can set the “Max distance” to 50. If the distance goes beyond that, then it will automatically hide that custom shipping method.

    :Vishal

    February 1, 2021 at 6:17 am in reply to: Stock is not updating #94394
    blanktychesoftwares
    Participant

    Hi Dimitris, You can also ask for support by emailing on [email protected] .

    Could you share more details about your issue? I just placed an order with custom payment gateway & the stock did update back when I cancelled the order. Please see this screenshot: https://prnt.sc/xyfr4t .

    Can you share a screenshot of how you’ve setup the custom payment gateway?

    :Vishal

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