We hope you have enjoyed the template’s live preview and you want to create such a beautiful website. Now, this documentation is everything needed for you to setup your perfect website. Please follow each instruction carefully, even single a line of code can do wonders (in all senses) so please don’t miss anything on this user guide. We are non-english speakers so bear with our English Grammar ;) If you found any mistakes or any feature uncovered or any bugs, please send me a message. Thanks so much once again.!
If you have any question, please feel free to contact us.
This template is an advanced WordPress template powered by some modern features such as CSS3, HTML5 and AJAX to render the styles, colors, fonts and some additional visual enhancements. AJAX will work only from server side, means you have to upload all files to a real web hosting server in order to view proper colours and fonts rendering of this template. If you just test them from your local computer you will not be able to see proper colours or fonts, but this is not at all any errors. Please upload the template to a web server and edit it there.
We are sure that we have covered all the essential instructions needed to setup a nice website as you see in our template’s live preview. We expect you to read this user guide before you open any support request (if you ask about things already present in this guide, you will be gently asked to read this again
Yes, we have a dedicated support system where we offer free support even though providing support is not mandatory for themeix.com authors. Our support is applicable only for issues and bugs within our product live previews (nonedited version of the template). We do NOT provide free customisation services in the scope of free support.
We offer free support for our products where we can help you fix issues within our code (if any) and assist you on template setup (in some cases if the task is minimal). Please note support is not applicable for third party jQuery plugins and GPL code components (because they are not created or maintained by us). Also support is not applicable to issues or bugs happening on your edited version of the template. We are not offering any debugging service on your edited websites.
Our team will be online during 08.30 to 17.30 on Monday – Friday (GMT + 6.00, Dhaka). For support request we usually make a response within 24 to 48 hours. Due to the complex nature of some queries, responses can’t be guaranteed a specific turn-around time, but we value each user and we will surely get back to you. In case if we experience heavy load of support tickets we will announce the status on Twitter.
We are unable to provide free customisation services on our products. If you have great passion and considerable budget please open the request as a premium project, please email to: themeix@gmail.com If our developers are free we will get back to you via email.
We release updates regularly and we notify our users via Tweets as well as Email Newsletters (we do hate spam). We recommend you to subscribe to our update channels:
Get updates via Email: themeix@gmail.com
We are not permitted to handle sales or marketing of our products as Envato solely handles it through themeix.com websites (we are exclusive author having active contract with them). If you are looking for a refund or exchange on any of your purchased items from themeix, please contact Envato support. Their decision will be final on all cases.
Here's a brief information about how to install your WordPress theme from scratch, we can do it by two ways.
A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.
One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme
1. Installable WordPress file only.
2. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file..
Here's the files structure for that theme
Here is the theme option configeration for that theme
Once you download the template from themeix you may notice that Live preview images (as you see in our demo) is not included in the pack. This is because live preview images are properties of their owners and photographers, we are unable to redistribute them. We have provided placeholder images instead of such stock images, we have generated placeholders via an online service: http://lab.csschopper.com/placeholder/
Now, you have to make your own image with a dimension as:
WIDTH = 800
Height = 400px
Format = JPG.
and replace the URL as your own image.
We hope you like our product as well as this documentation. We have done our level best to make things pretty clean and clear. Anyway if you have queries, support requests or something to know more from us
themeix@gmail.com
Support queries are usually answered within 24 hours, however may take up to 48 hours during weekends. If you have yet to receive a response after this time please try an alternative contact method such as the contact form on our profile page.
themeix.comHere is the required plugins for that theme
Here is the instruction,how to install required plugins
When you install doxy theme,you will find a notification like this screenshot.
step1 : Click begin installing plugins.
step2 : Click instal.
step3 : Click active.