Critical Error

Forums › Stock Snapshot for WooCommerce › Critical Error

  • This topic has 1 reply, 2 voices, and was last updated 3 days ago by Taha.
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  • June 14, 2025 at 2:55 pm #166929
    Rob Cox
    Participant

    When clicking the “report” or “history” tab the plugin leads to a critical error.

     
    <div class=”wp-die-message”>

    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Learn more about troubleshooting WordPress.

    </div>
    (there are no error logs, and there is no email to the site admin)

    June 14, 2025 at 2:59 pm #167206
    Taha
    Moderator
    Plugin Support

    Hi Rob,

    Thanks for reaching out! I hope you’re having a great day.

    I’m sorry to hear about the issue you experienced with the plugin. However, I can confirm that it’s working correctly on my end. I’ve just tested the mentioned tabs, and they are functioning without any errors.

    Please ensure you are using the latest version of the plugin (v2.1.1), and make sure that only one version—either the free or the pro—is active, not both at the same time.

    If the issue persists, kindly provide some screenshots of your setup along with the error message. Make sure the plugin is updated before checking again. You can upload screenshots here, use a third-party app, or send them directly to our support email: [email protected].

    I’ll be happy to assist further once I have more details.

    Best regards,
    WPFactory Support Team

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