Hi there,
I hope you’re doing well. Please accept my apologies for the delayed response.
If I understood your request correctly, you want to block certain user roles from using all coupons while allowing them for one specific role. If that’s the case, you can use the “Invalidate all coupons for selected user roles” option. Simply select all the user roles you want to block, and leave the desired role (the one you want to allow) unselected.
Once configured, please test it to confirm if this meets your requirements. If it doesn’t, feel free to let me know and I’ll be happy to take another look at the issue.
Best regards,
WPFactory Support Team