The exchange rates for are not changing

Forums › Currency Switcher for WooCommerce › The exchange rates for are not changing

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  • June 11, 2018 at 5:00 am #99678
    goFLUENT Marketing
    Member

    Hello,

    We purchased the pro version last week. The exchange rates for Colombian, Argentine and Chilean peso are not changing even if I press the yellow button GRAB rate.

    I want to raise a ticket but there is no Support/Send ticket on our dashboard.

    June 11, 2018 at 5:59 am #99679
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    Could you please try changing the exchange rates server from ECB (European Central Bank) to some other (e.g. Yahoo). Here is the full list of currencies supported by ECB – https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/index.en.html – and it looks like your listed currencies are not supported unfortunately.

    Hope that helps.

    Best regards,
    Tom

    June 20, 2018 at 7:15 am #99680
    goFLUENT Marketing
    Member

    Thank you for your reply!

    I have now this WP single site. This site will handle different products in different countries (eg. France, Japan and Korea) How can I set the base currency per product depending on the country?

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