Erupt Media

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  • in reply to: ATUM Inventory Compatibility #153227
    Erupt Media
    Participant

    I have been trying to get into contact with support for the LONGEST WHILE and none of my emails or tickets are being addressed, what is going on?

    in reply to: Incorrect COG after an Order was Cancelled #152580
    Erupt Media
    Participant

    Hello, have you been able to review the video that was sent?

    in reply to: Incorrect COG after an Order was Cancelled #152196
    Erupt Media
    Participant

    Hello

    Please view the video here- https://we.tl/t-8HQdaN4KUG

    in reply to: Incorrect COG after an Order was Cancelled #149474
    Erupt Media
    Participant

    Hello

    1. When i have the ATUM Compatibility turned on it does update the quantity but if the stock is 0 it doubles it up, if it has stock it adds the new stock, then reduces the previous stock, but still somehow has the correct amount of stock expected.
    2. The cost update is the issue, because if i do “set purchase price” it REPLACES the purchase price instead of using it to calculate the average cost of goods.

    I am thinking that ATUM should update the Add Stock Table with the Stock and Cost as per the ATUM PO then use this table to calculate the cost$. The setting for Empty cost field can then come into effect if I use ATUM and the cost price there is 0, or I simply add stock without entering a cost price.

    in reply to: Incorrect COG after an Order was Cancelled #148086
    Erupt Media
    Participant

    Hello i have not received any update on the 2nd matter, can you provide feedback?

Viewing 5 posts - 1 through 5 (of 5 total)