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January 5, 2025 at 4:01 pm in reply to: Stuck with the configuration of the taxes (EU/VAT Manager / WC) #156892
Andreas
ParticipantSwitching to “classic checkout” solved the “problem” at the moment.
Great support … thumbs up!
January 2, 2025 at 1:32 pm in reply to: Stuck with the configuration of the taxes (EU/VAT Manager / WC) #156758Andreas
ParticipantAccording to the documentation
3. Preserve VAT in store base countries:
EU VAT regulations require stores to preserve VAT for sales inside the store base country (as defined in WooCommerce >> Settings >> General >> Store Address), the plugin allows you to keep VAT for companies that have a VAT number within the store same country.
that should be working, but not in our case 🙁
January 2, 2025 at 1:19 pm in reply to: Stuck with the configuration of the taxes (EU/VAT Manager / WC) #156757Andreas
ParticipantHi Taha,
unfortunaltely my screenshots are not shown here. Therefore I will send the scrteenshots to the mail above. And yes, I use 3.2.2. Where could I find the “Companies” settings?
Best regards,
AndreasJanuary 2, 2025 at 12:19 pm in reply to: Stuck with the configuration of the taxes (EU/VAT Manager / WC) #156751Andreas
ParticipantI have also tried the ‘Keep VAT for this product’ option for several products. Same behaviour, the VAT disappears.
January 2, 2025 at 12:08 pm in reply to: Stuck with the configuration of the taxes (EU/VAT Manager / WC) #156750Andreas
ParticipantHi Taha,
Thanks for the tip. Yes, I have already tried this. Unfortunately, the VAT is hidden when I enter a VAT number as a company from Germany. In this case, Germany is treated as a country from the EU/non-EU. Unfortunately, this is not correct. And yes, the shop is from Germany.
In Woocommerce I have generally entered (*) 7% for ‘reduced rates’.
Any idea what I can do? So far everything has worked perfectly, but unfortunately this case is giving me a headache.
Best regards,
AndreasJanuary 2, 2025 at 11:07 am in reply to: Stuck with the configuration of the taxes (EU/VAT Manager / WC) #156748Andreas
ParticipantHello, quick update:
I have managed to get it to work as desired. Only the point ‘DE’ is not yet solved:
How do I make it so that a private person from Germany orders with 7% VAT and a company from Germany also orders with 7% VAT? Currently 0% VAT is displayed for companies from DE.
Thank you for your help,
Andreas -
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