Andreas

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • Andreas
    Participant

    Switching to “classic checkout” solved the “problem” at the moment.

    Great support … thumbs up!

    Andreas
    Participant

    According to the documentation

    3. Preserve VAT in store base countries:

    EU VAT regulations require stores to preserve VAT for sales inside the store base country (as defined in WooCommerce >> Settings >> General >> Store Address), the plugin allows you to keep VAT for companies that have a VAT number within the store same country.

    that should be working, but not in our case 🙁

    Andreas
    Participant

    Hi Taha,

    unfortunaltely my screenshots are not shown here. Therefore I will send the scrteenshots to the mail above. And yes, I use 3.2.2. Where could I find the “Companies” settings?

    Best regards,
    Andreas

    Andreas
    Participant

    I have also tried the ‘Keep VAT for this product’ option for several products. Same behaviour, the VAT disappears.

    Andreas
    Participant

    Hi Taha,

    Thanks for the tip. Yes, I have already tried this. Unfortunately, the VAT is hidden when I enter a VAT number as a company from Germany. In this case, Germany is treated as a country from the EU/non-EU. Unfortunately, this is not correct. And yes, the shop is from Germany.

    In Woocommerce I have generally entered (*) 7% for ‘reduced rates’.

    Any idea what I can do? So far everything has worked perfectly, but unfortunately this case is giving me a headache.

    Best regards,
    Andreas

    Andreas
    Participant

    Hello, quick update:

    I have managed to get it to work as desired. Only the point ‘DE’ is not yet solved:

    How do I make it so that a private person from Germany orders with 7% VAT and a company from Germany also orders with 7% VAT? Currently 0% VAT is displayed for companies from DE.

    Thank you for your help,
    Andreas

Viewing 6 posts - 1 through 6 (of 6 total)