Forum Replies Created
-
Posts
-
Hi,
I tried “Recalculate sales data” but it still isn’t working. I check the limits by going to the account page and looking at the product limits tab. It says there are no restrictions.
For the order status, I set it to “Processing”, so that it should always count.
Would it be easier if I set up a user for you on the site so you could go in and enable the right settings?
Thanks for the response. I used your settings on a test site but it doesn’t seem to work properly. It seems like the limit being set by the shortcode isn’t working, but if I go to the specific product page and set the limits from there it will work.
I also have a couple of other questions – if I set the range to “Monthly”, does that mean it would reset the count at the 1st of every month? I also found an exploit in which if a user adds the item to their cart, then go back to the product, they can choose to add the item again which is a way of bypassing the limit. To address this, I tried enabling the setting to block the checkout page as well as validate on add to cart but that doesn’t seem to do anything. How can I fix that issue?
