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February 22, 2024 at 8:41 am in reply to: Trigger custom email only on the first order generated from a subscription product #135501
Liviu Mateescu
ParticipantHi,
I’ve been testing different versions of this code but I can’t get it to work asa I would expect.
First of all many of my customers chekout using guest mode. So I need a way to explude these from receiving the email on every other order.
I think I have been going abut this the wrong way.
I see there is a EXCULDE RECIPIENTS section in the email setting.
Is there a way to add the email to that list automaticly after the first email was sent.So basicly I am trying to exclude all email adresses right after the email is sent assuring that the client only receives the email once.
Keep in mind that all the emails I am sending are scheduled emails that go out 3 or 10 days after the order is placed
Thanks,
August 9, 2023 at 1:25 pm in reply to: Trigger custom email only on the first order generated from a subscription product #121611Liviu Mateescu
ParticipantHi,
No, I am not using any subscription plugin. Just regular woocommerce with simple and variable products. I have several follow-up emails setup wich work very well but one of them contains a promotional code with a discount on the next order. When the user makes his next order I don’t want him to receive this email again because the promo code works only onece per customer. This email is setup to be sent to the customer 3 days after the order is finalized.
So I am looking for a way to stop triggering this email if the user (email adress) allready received this email on a previous order. Is there any way of doing this???
August 3, 2023 at 12:22 pm in reply to: Trigger custom email only on the first order generated from a subscription product #121297Liviu Mateescu
ParticipantHi,
Is it possible to use the filter above or some other filter to limit sending of the email only once per custommer (email address).
I only want to send a custom email on the first order with a promo code he can use on the next order. On the second order he should not receive the email a second time.
Thanks in advance for your help,
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