Hello Thomas,
Thank you for reaching out and providing detailed information about the issue you are facing.
To clarify, is “Individual Attendee Collection” a feature of a specific plugin you are using? If it is a third-party plugin, it is necessary to add the meta values of that plugin to our plugin’s settings. This will enable our plugin to recognize and export the required data.
Could you please verify if the meta values for the “Individual Attendee Collection” data have been added to our plugin? Please let us know.
Kind regards.