Definition Churn rate is the percentage of customers who stop buying from a store or cancel a subscription within a given period. It measures how quickly you are losing customers […]
Read moreChargeback Meaning & Examples
Definition A chargeback is a transaction reversal initiated by the customer’s bank after disputing a purchase. It usually occurs when a customer claims fraud, dissatisfaction, or non-delivery of products. Unlike […]
Read moreBroken Links Meaning & Examples
Definition Broken links are hyperlinks on a website that no longer work because the destination page has been moved, deleted, or the URL has changed. In eCommerce, broken links can […]
Read moreBrand Loyalty Meaning & Examples
Definition Brand loyalty is the tendency of customers to repeatedly buy from the same brand due to trust, satisfaction, and positive experiences. Loyal customers often recommend the brand to others […]
Read moreB2B Transactions Meaning & Examples
Definition B2B transactions (Business-to-Business transactions) are exchanges of goods, services, or payments between two businesses rather than between a business and an individual consumer. They usually involve bulk orders, negotiated […]
Read moreB2B eCommerce Meaning & Examples
Definition B2B eCommerce (Business-to-Business eCommerce) is the online selling and purchasing of products or services between businesses rather than directly to consumers. It typically involves bulk orders, negotiated pricing, and […]
Read moreAddress Validation Meaning & Examples
Definition Address validation is the process of verifying a customer’s shipping or billing address at checkout to ensure it is accurate, complete, and deliverable. It often checks against postal databases […]
Read moreZone Pricing Meaning & Examples
Definition Zone Pricing is a strategy where a business sets different prices for the same product based on the customer’s geographic location or delivery zone. Prices may vary depending on […]
Read moreZip Code-Level Targeting Meaning & Examples
Definition Zip code-level targeting allows eCommerce businesses to deliver personalized marketing, pricing, or product availability based on the customer’s geographic location, typically using postal codes. This is common in campaigns, […]
Read moreZero-Click Searches Meaning & Examples
Definition Zero-click searches are search engine queries where the user gets the answer directly on the results page and doesn’t click any further link. In eCommerce, this often happens when […]
Read moreZero Inventory Model Meaning & Examples
Definition The Zero Inventory Model refers to a retail or eCommerce approach where the store doesn’t hold physical stock. Instead, it relies on suppliers, third-party manufacturers, or dropshipping partners to […]
Read moreYouTube Conversion Rate Meaning & Examples
Definition YouTube Conversion Rate measures the percentage of viewers who take a desired action, such as visiting your site, signing up, or making a purchase, after watching your YouTube video. […]
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