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General Troubleshooting

Check for conflicts #

Deactivate all other plugins except Order Status Rules and WooCommerce. If the issue disappears, reactivate plugins one by one to identify the culprit.

Review Order Notes #

Look for error messages or clues within the order notes that might indicate why a rule isn’t firing.

Verify Plugin Settings #

Double-check your rule configurations to ensure they’re set up correctly and target the desired conditions.

Clear Cache #

Clear your browser cache and WordPress cache to ensure you’re seeing the latest data.

Check Logs (Pro Version) #

If enabled, examine the debug logs for any errors related to rule processing.