Frequently asked questions

Is Order Status Rules compatible with WooCommerce HPOS (High-Performance Order Storage)?

Yes. Order Status Rules declares compatibility with WooCommerce High-Performance Order Storage (HPOS), so it works on stores that use the HPOS order tables.

What is the difference between the free and Pro versions of Order Status Rules?

The free version lets you build 1 order status rule with the full set of conditions and timing options. Pro makes the Total rules field editable, so you can run unlimited rules. See What the Pro version adds.

Where are the Order Status Rules settings?

Go to WPFactory > Order Status Rules, also reachable at WooCommerce > Settings > Order Status Rules.

What are the requirements for Order Status Rules?

Order Status Rules requires WordPress 4.4 or later and needs WooCommerce installed and active.

Can I cancel unpaid orders automatically after a set time?

Yes. A rule moves orders from one status to another after a time trigger you set, for example from Pending payment to Cancelled one hour later. The time trigger can range from seconds to weeks, or 0 for an immediate change.

Is Order Status Rules translation-ready?

Yes. Order Status Rules uses the order-status-rules-for-woocommerce text domain and ships a .pot file in its /langs folder.