Table of Contents
Problem Description #
Profit values calculated by the plugin may appear incorrect on products, orders, or reports.
Common Symptoms:
- Profit numbers do not match expected values.
- Reports show negative or zero profits for products that are selling normally.
Cause:
- Incorrect cost fields entered for products.
- Conflict with other plugins or incorrect tax/VAT settings.
- Updates to WooCommerce or plugin may reset calculation rules.
Solution
- Verify product cost fields are correct for all products.
- Ensure WooCommerce tax settings align with your profit calculation settings.
- Clear plugin cache (if using caching plugins).
- Recalculate profits in the plugin dashboard (bulk recalculation option).
- If errors persist, deactivate other plugins temporarily to test for conflicts.
Prerequisites
- WooCommerce up-to-date and compatible plugin version.
Additional Notes
- For stores with variable products, check that each variation has correct cost and profit settings.
