MSRP Comparison Looks Wrong – Prices not Displayed as Expected

Problem Description: #

MSRP appears, but comparison logic feels incorrect (e.g., MSRP lower than regular price, confusing output).

Common symptoms: #

• MSRP lower than product price
  
• No strikethrough or comparison styling
  
• Customers confused by pricing
  

Cause: #

MSRP logic depends on configuration: some setups only display MSRP when it’s higher than regular price, or require sale price to exist.

Solution-step-by-step: #

1. Review MSRP display rules
   
   • Check settings for “Show only if higher than price”
     
2. Ensure pricing hierarchy
   
   • MSRP > Regular Price > Sale Price
     
3. Test pricing with sample product
   
4. Update product after changes
   

Prerequisites: #

• Correct pricing strategy defined
  

Additional Notes / Prevention: #

• Use MSRP strictly as reference price
  
• Keep pricing hierarchy consistent