Rules Not Firing #

• Ensure the trigger event (order status change, etc.) aligns with your rule configuration (e.g., rule set to trigger on “processing” but order is still in “pending” state).
• Verify the chosen scheduler (WordPress cron or Action Scheduler) is functioning correctly in your WordPress environment.
• For the pro version, check if the “Max orders” limit is reached, preventing further processing.

Incorrect Status Changes #

• Meticulously review your rule conditions to ensure they accurately reflect the desired outcome.
• In the pro version, double-check the “Order Status History Options” and “Non-matching order status” settings to see if they’re impacting the results.

Performance Issues #

• Consider reducing the frequency of automatic processing (especially for large numbers of orders) in the scheduler settings (pro version).
• If using the free version, explore migrating to the pro version for potentially better performance with Action Scheduler.

“Make an Offer” Button Not Displaying #

• Check if the plugin is enabled.
• Verify the feature is enabled for the specific product(s).
• Ensure the button position is set to a visible location on the product page.

Customers Unable to Submit Offers #

• Confirm all required form fields are enabled and filled in by the customer.
• Check for any JavaScript errors preventing form submission. You can use browser developer tools to inspect any errors.

Not Receiving Email Notifications #

• Verify your email address is set correctly in the plugin settings.
• Check if your email provider is blocking emails from the plugin. You might need to adjust spam filters.

Errors During Offer Submission #

• Review the error message carefully, it might provide specific clues.
• Ensure your server meets the plugin’s minimum requirements (e.g., PHP version).
• If the error persists, consider contacting the plugin developer for further assistance.