Table of Contents
Problem Description #
When using a theme or layout with a side-cart or mini-cart (drawer/cart‑side), popups (e.g. add-to-cart confirmation) do not appear after certain updates, even though they worked previously.
Common symptoms #
- Adding product to cart results in default notice (or none), no popup appears. Thread “cart side popup doesn’t work in WooCommerce 9.3.0/9.3.1 update.” WordPress.org
- Users notice lack of popup only in side-cart scenarios, not on normal cart/checkout.
Cause #
Changes in WooCommerce (or theme) to how cart-side or mini-cart is rendered, possibly using new AJAX, templates or hooks, can break the popup plugin’s code that detects notices. Especially when theme overrides the mini-cart or uses custom JS, popup may not trigger.
Solution (step‑by‑step) #
- Update both WooCommerce and Popups for WooCommerce to latest versions (recent plugin versions include compatibility fixes for checkout & mini‑cart). WordPress.org+1
- Clear caches (server, CDN, cache plugin), especially if site uses aggressive caching or JS/CSS minification.
- Test with a default theme (e.g. Storefront) and default WooCommerce mini-cart to see if popup works, this helps isolate the issue to theme or layout.
- If popup works on default theme but not on your theme, contact your theme developer to update compatibility, or try to apply custom JS hook after cart update to trigger popup manually.
- As a fallback, disable side‑cart for a while or disable popup for side-cart only (if plugin supports such excluding) to restore consistent notices.
Prerequisites #
- Latest versions of WooCommerce and Popups plugin.
- Admin access to test theme and plugin changes.
Additional Notes #
- Many themes update their cart/mini-cart templates, re-testing after theme update is necessary.
- If you rely heavily on side-cart UX, include compatibility testing in your update workflow.
