EAN search doesn’t work on frontend

Forums › EAN and Barcodes for WooCommerce › EAN search doesn’t work on frontend

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  • March 11, 2022 at 10:52 am #85136
    sqoop
    Guest

    Hi!
    I have the search enabled (like in the explanation below), works on the backend, sadly not on the frontend. Plugin is updated to latest version. How can i search for the EAN?

    “Searching by numbers: You can search by numbers in admin and on the frontend. You can enable/disable these features with the “Admin search” and “Search” checkboxes (in “WooCommerce > Settings > EAN > General”)”

    March 11, 2022 at 1:51 pm #85137
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    I believe this is theme-related. Could you please let me know which theme are you using? And if it’s a paid one – could you please send it to me (at [email protected])? Or alternatively, you can share access to your site.

    February 6, 2025 at 10:11 pm #158742
    shawnz28
    Participant

    I am currently testing the free EAN plugin and having the same issue (hope was ok to bump this thread instead of starting a new one for the same issue). I am using the Woodmart theme.

    • This reply was modified 4 months, 4 weeks ago by shawnz28.
    June 25, 2025 at 9:55 am #167748
    Taha
    Moderator
    Plugin Support

    Hi Shawnz28,

    I hope you’re doing well. Apologies for not replying to your query earlier — I didn’t noticed your reply back then.

    If your issue has not yet been resolved after updating to the latest version (5.4.9), please consider reaching out via email at [email protected], as the issue may be related to your theme’s compatibility.

    Thank you for your patience.

    Best regards,
    WPFactory support team

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