How to avoid replies counting as rating?

Top WooCommerce & WordPress Plugins Forums Frontend Replies in WooCommerce Reviews How to avoid replies counting as rating?

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  • #95192
    Killa Blue
    Participant

    having an issue where even if the settings are properly set, authors and even administrators aren’t able to leave replies. When an author of a product, or myself goes to hit reply on a review it just slides the page up and doesn’t prompt anything.

    Additionally the reply to the review counts as another review skewing the rating of the product (ratings fully disabled on this plugin)

    #95193
    Killa Blue
    Participant

    Alright, i finally got it set so we can leave replies and that is good. However now when people post replies to reviews it counts towards the product rating which could easily be abused. Wondering if this could be fixed?

    #95194
    Pablo Pacheco
    Participant

    Hi Brent,

    Before anything, please update to version 1.1.4 and try to:
    – Enable the “General > Rating > Rating requirement > Remove rating requirement for users allowed to leave replies” and “Hide rating”

    Let me know if it helps

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