How to fix ‘TCPDI_PARSER ERROR []: Empty PDF data’ on free version?

Top WooCommerce & WordPress Plugins Forums File Renaming on Upload – WordPress Plugin How to fix ‘TCPDI_PARSER ERROR []: Empty PDF data’ on free version?

  • This topic has 2 replies, 2 voices, and was last updated 6 years ago by ahmad.
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  • #99965
    blankahmad
    Guest

    i am trying the free version with woocommerce and when a customer clicks on download file after purchase, it shows this error
    “TCPDI_PARSER ERROR []: Empty PDF data.” how can i fix this?

    #99966

    Hi,

    Once you are using the free version, can you please ask your questions on https://wordpress.org/support/plugin/file-renaming-on-upload ?

    Regarding your question, I don’t think this error is related to File Renaming plugin but to your TCPDI library, which is a tool that imports / generates pdf files. Can you please check if your TCPDI tool is working fine?

    I tested a downloadable file with the renaming plugin and it’s working just fine

    #99967
    blankahmad
    Guest

    OK, thanks

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