- Support forum for the Rename Media Files on Upload for WordPress.
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i am trying the free version with woocommerce and when a customer clicks on download file after purchase, it shows this error
“TCPDI_PARSER ERROR []: Empty PDF data.” how can i fix this?Hi,
Once you are using the free version, can you please ask your questions on https://wordpress.org/support/plugin/file-renaming-on-upload ?
Regarding your question, I don’t think this error is related to File Renaming plugin but to your TCPDI library, which is a tool that imports / generates pdf files. Can you please check if your TCPDI tool is working fine?
I tested a downloadable file with the renaming plugin and it’s working just fine
OK, thanks
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