- Support forum for the EAN, UPC, ISBN Generator: Product Barcode Inventory for WooCommerce.
- This topic has 2 replies, 2 voices, and was last updated 2 months ago by
.
-
Posts
-
This plugin generates GTIN codes that are not valid according to Google. The message is “Invalid GTIN: Use a GTIN that’s not restricted; GS1 hasn’t released the current value yet.” Could you please advice? Thank you!
Hi there,
Thanks for reaching out. I apologies for any inconveniences you are experiencing.
I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
Hi there,
I hope this message finds you well.
To help resolve the issue, could you please navigate to the “Tools” section of the plugin and update the “Country prefix”? If you’re already using your country’s prefix, kindly confirm the value you’re using. Additionally, could you provide an example of the “invalid” GTIN that you’re encountering?
We look forward to your reply.
Kind regards.
- You must be logged in to reply to this topic.