- Support forum for the Products, Order & Customers Export for WooCommerce.
- This topic has 2 replies, 3 voices, and was last updated 1 month, 2 weeks ago by
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We have bought this plugin recently. Just had it integrated with our website. We have selected the fields to export in the tool setting. We have then tried to export the data. It has returned zero orders. Despite us having thousands on the system.
We have tried changing the relevant fields and even tried the META Fields. But nothing will come up. We are trying to export customers from order in June 2024. First Name, Last Name, Total Spent, Billing Email.
Hi ryanmendham,
I hope you are well and thank you for reaching out to us. I have attached your request to the Advanced Development team to look into this problem for you and provide assistance.
We thank you for your patience and time.
Best Regards
Hi Ryan,
I am using the latest version of this plugin and WooCommerce, and everything is working fine on my end.
However, there might be a settings mismatch or something similar. Could you please inform me if only the order section is not working, or if all sections are affected?
Please try saving all settings again and then open the tools to see what happens.
If this does not work, please send us admin access to the site where this issue is occurring, and we can help you resolve it. After fixing the issue, you can delete that access.
Please send the access details to [email protected].
Regards,
Kousik Mukherjee
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