Plugin conflict with Sumo Subscriptions

Hi Matt,

Thanks for reaching out! I hope you’re doing well, and apologies for not getting back to you sooner.

I’m sorry, but I didn’t fully understand your request—could you please elaborate a bit more on the issue you’re facing? Also, could you confirm which version of the plugin you’re using? The latest version is 5.0.2, so please make sure you’re updated to that.

If you’re encountering a fatal error, it would be helpful if you could share the exact error message with us. Additionally, I recommend temporarily disabling other plugins (sumo subscriptions plugin) to check if there’s a conflict causing the issue.

Once I have more details, I’ll forward your case to our development team to investigate further. If the issue is indeed related to our plugin, we’ll make sure to address it promptly.

Feel free to share any additional information or screenshots with us at [email protected].

Looking forward to your reply!

Best regards,
WPFactory Support Team