Stock Count not Changing

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    Posts
  • #119026
    Adam Withey
    Participant

    Good evening,

    I recently bought this plugin as I need to prevent stock levels form decreasing when Woocommerce Status is “Processing”, I need the stock levels to only update when the order status is “Complete”. I have set up and enabled the Plugin, enabled Decrease Stock and in Triggers I deleted “processing” as one of the Decrease stock triggers. However, when testing this, stock levels are still being decreased when order status is Processing. Please can you kindly advise. Thank you.

    #120674
    Moshtafizur
    Participant

    Hi there,

    Sorry for such a late reply. Your ticket was filtered as “Spam” in our support system.

    Regarding the issue, in the “General” section of the plugin, could you please disable the “Remove standard triggers” and enable the “Advanced: Force order stock update” and see if the issue persists?

    Kind regards,
    Moshtafizur

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