“TCMB Update Server” cannot update exchange rates

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  • #98143
    astareklam
    Member

    Hi, I have recently bought the product, but the plugin cannot use “TCMB Update Server”, It cannot update exchange rates. I integrated my products according to TCMB rates, If it is not working, the plugin has no importance for us. Can you please fix this issue? Your help will be appreciated.

    #98144
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    I’ve just re-checked on my test server, but unfortunately couldn’t reproduce the issue – it updated rates normally with TCMB server for the USD/TRY currency pair. Which currency pair do you have that are not updating? Also – is it working if you set server to “Free Currency Converter API” (just to be sure if it’s a specific TCMB issue or more general issue)? Also if you wish you can create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on (my email is [email protected]).

    #98145
    astareklam
    Member

    Thanks for the reply, The plugin only works with “Free Currency Converter API”, when we choose TCMB, it doesn’t show exchange rates, yes, you can check the problem, I will send an admin account’s information from “[email protected]”.

Viewing 3 posts - 1 through 3 (of 3 total)
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