VAT in Belgium not working

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    Posts
  • #180272
    Thomas
    Participant

    Hello,

    I have a Belgium based webshop. The plugin Validates all countries except for Belgium ones. I see a seperate setting for it in the settings page. Why is this? Why won’t it validate Belgium numbers?

    Thank you!

    #180571
    Taha
    Moderator
    Plugin Support

    Hello Thomas,

    I apologize for the delayed response.

    The plugin is working correctly, and we have only one specific options for Belgium in the General tab. If you are seeing many options, please ensure you are using the latest version 4.5.8.

    You can do the following:

    1. Enable Non-Alphanumeric Symbols: Because some Belgian VAT numbers contain special characters, please enable the “Allow VAT number input with non-alphanumeric symbols” option in the Validation tab.
    2. Allow Input Without Country Code: Also, try enabling the “Allow VAT number input without country code” option, as shown in the screenshot you can view here.

    If the plugin still does not work after applying these settings, please enable Debug mode from the Advanced tab reproduce the issue, and then share the generated log file with us. Also, please provide a specific VAT number you are testing with so I can replicate the scenario on my end and assist you further.

    Best regards,
    Taha

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