VAT incorrectly not showing

Forums › WooCommerce EU & UK VAT Numbers Validation – Support Forum › VAT incorrectly not showing

  • This topic has 3 replies, 2 voices, and was last updated 4 days ago by Taha.
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  • March 5, 2026 at 6:54 am #181021
    Roland Jungwirth
    Participant

    For an Austrian shop, a Austrian client with a valid EU VAT ID orders something. Legally they need to pay VAT, but the plugin shows nothing. How can I debug and solve this?

    March 7, 2026 at 5:05 am #181100
    Taha
    Moderator
    Plugin Support

    Hello Roland,

    Thank you for reaching out. I’ve also located your ticket in our email system. We will continue investigating the issue there and will update this topic as well once we have more information.

    Best regards,

    March 12, 2026 at 11:21 am #181766
    Roland Jungwirth
    Participant

    Ok, so I found a setting in the “validation” section: “Keep VAT in selected countries” – I have switched that to “Base (store) country”. This fixed my issue.

    March 12, 2026 at 1:20 pm #181770
    Taha
    Moderator
    Plugin Support

    Hello Roland,

    Thank you for the update. We’re glad to hear that the issue has been resolved on your side.

    If you need any further assistance, please feel free to reach out.

    Best regards.

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