Why can’t I rename the image name with this plugin?

Forums › File Renaming on Upload – WordPress Plugin › Why can’t I rename the image name with this plugin?

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  • July 7, 2021 at 1:47 pm #100028
    Pablo Pacheco
    Participant

    Hi Marta,

    Please try to set the Rules > Filename > Character conversion method option as Transliterator.

    Let me know if it helps

    July 8, 2021 at 8:29 am #100029
    Marta Cardenas Diaz
    Participant

    Hi Pablo,

    I have changed the character conversion method option as Transliterator and it is still the same. When I rename a file with “ñ” the changes are not saved, neither if I rename several files in bulk.

    I bought the plugin mainly to correct these file names, but I see that it doesn’t work.

    Could you help me to rename all images with the “ñ” character?

    Thank you,
    Marta

    July 8, 2021 at 11:32 am #100030
    Pablo Pacheco
    Participant

    Hum, only this specific character is not working?

    Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
    If that’s the case, please send a message to [email protected]

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