Adam Etkin

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  • in reply to: Why can’t we get the link to verify users? #101506
    Adam Etkin
    Participant

    I can’t seem to delete any of my old comments, so let me backtrack on my previous negativity here.

    Obviously I was very frustrated, and then panicked when my site crashed. It seems as if the trouble was due to a conflict between the email verification plugin and another plugin.

    I will give credit where it is due. Pablo/WPFactory did try very hard to resolve my issues and get their plugin to work for me. Going so far as to quickly build a compatibility piece to try to make it work.

    While I won’t be using ANY verification plugin right now, due more to the whole process rather than a plugin, it should not dissuade anyone from considering WPFactory if this is something YOU need.

    in reply to: Why can’t we get the link to verify users? #101504
    Adam Etkin
    Participant

    Please issue me a refund ASAP. I do not know if it was intentional or not, but whatever you did while you had admin rights trying to fix your plugin caused my entire site to crash. I had to restore from a backup. I’ve spent days/hours trying to work this out and enough is enough.

    in reply to: Why can’t we get the link to verify users? #101502
    Adam Etkin
    Participant
    in reply to: Why can’t we get the link to verify users? #101501
    Adam Etkin
    Participant

    I’m sorry to say the verification link nor the “resend link” email still do not work.

    in reply to: Why can’t we get the link to verify users? #101498
    Adam Etkin
    Participant

    I ended up paying to upgrade to the PRO version in the hopes it might provide a solution. Unfortunately not. I hope you can help address my concerns. I really feel it is important for customers to only be sent one email on a new account creation. Why confuse them and make them do extra work? Having said that, if only 2 emails work properly, so be it.

    See below. Hopefully the clues I provide can lead to a solution.

    Enabling the verification link within the new account email simply does not work.
    -When the nonce link is inside the new account email they all end with “n0-” and do not work
    -HOWEVER, the working links in the separate verification email all end with “J9”
    If we enable 2 separate emails, and set it so the new account email is not sent until the email is verified, all the links work as expected, BUT the customer is getting the new account email at the same time as the verification email and then AGAIN after verification.
    -This is a problem because a) it’s annoying to the customer, and b) the woocommerce emails automatically create a password that is in the email and the customer now has 2 different randomly generated passwords.
    I thought I found a clever solution, by deactivating the woocommerce new account email and creating a verification email in the plugin settings using html. This ALMOST worked, but the tags to pull in the woocommerce userID, password, and anything else you might want to include do not appear. Can’t very well send a new account email without a password.

    I have checked all my plugin settings many times and they are correct. It seems as if the only way for the plugin to “work” is to have both emails sent at the same time. Right now I cannot see how anyone is successfully using your plugin in any other way and upgrading to paid PRO offers no advantages.

    Can you deliver what you promise regarding this plugin?

Viewing 5 posts - 1 through 5 (of 5 total)