Why can’t we get the link to verify users?

Hello,

We’ve received your questions on wp.org as well but I’m not sure if I understood your issue.

By default, this plugin sends the verification link in a separate email.
If you want to send the link into the new user account email you should:

– Disable “Email > Activation email > Send as a separate email”

And the option “Email > Activation email > Email content” doesn’t need to be changed.

Let me know if it helps

This should be the content of Email > Activation email > Email content option:

For security, please <a href="%verification_url%" target="_blank">validate your email</a> before logging in to your account.

On top of that, you’re trying to use our shortcode to display the activation link precisely on the Customer new account email correct?

You can use the [alg_wc_ev_email_content_placeholder] shortcode to append the verification email to some custom email template.
In order to use it, it’s necessary to:

– Enable the option Email > Activation email > Fine tune activation email placement
– Disable the option Email > Activation email > Send as a separate email
– Most probably the option Emails > Activation email > Email template should be set as Plain

Are you trying to use the shortcode in a custom email template in php directly? Or are you using some visual editor plugin to create the custom email? If you’re using a plugin like that, it should work as simple as adding the shortcode there. If you’re using it in a php file, you have to use it like this:

echo do_shortcode( '[alg_wc_ev_email_content_placeholder]' );

Adam, would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
If that’s the case, please send a message to [email protected]

I ended up paying to upgrade to the PRO version in the hopes it might provide a solution. Unfortunately not. I hope you can help address my concerns. I really feel it is important for customers to only be sent one email on a new account creation. Why confuse them and make them do extra work? Having said that, if only 2 emails work properly, so be it.

See below. Hopefully the clues I provide can lead to a solution.

Enabling the verification link within the new account email simply does not work.
-When the nonce link is inside the new account email they all end with “n0-” and do not work
-HOWEVER, the working links in the separate verification email all end with “J9”
If we enable 2 separate emails, and set it so the new account email is not sent until the email is verified, all the links work as expected, BUT the customer is getting the new account email at the same time as the verification email and then AGAIN after verification.
-This is a problem because a) it’s annoying to the customer, and b) the woocommerce emails automatically create a password that is in the email and the customer now has 2 different randomly generated passwords.
I thought I found a clever solution, by deactivating the woocommerce new account email and creating a verification email in the plugin settings using html. This ALMOST worked, but the tags to pull in the woocommerce userID, password, and anything else you might want to include do not appear. Can’t very well send a new account email without a password.

I have checked all my plugin settings many times and they are correct. It seems as if the only way for the plugin to “work” is to have both emails sent at the same time. Right now I cannot see how anyone is successfully using your plugin in any other way and upgrading to paid PRO offers no advantages.

Can you deliver what you promise regarding this plugin?