Why can’t we get the link to verify users?

Viewing 7 posts - 16 through 22 (of 22 total)
  • Author
    Posts
  • #101500
    Pablo
    Moderator
    Plugin Support

    Hi again,

    I’ve created a new option for you:
    – Compatibility > Email Customizer for WooCommerce > Activation email content

    I’ve already enabled it for you. Now you can use the alg_wc_ev_ec_email_content hook on a “Custom Hook” block from the Email Customizer plugin.

    This will display the activation email content inside your custom email template.

    You just need to disable the “Send verification as a separate email” option again and change the Activation email content. Example:

    <p>Please <a href="%verification_url%" target="_blank">click here</a> to verify your email.</p>

    Please give it a try and let me know if it works for you.

    #101501
    Adam Etkin
    Participant

    I’m sorry to say the verification link nor the “resend link” email still do not work.

    #101502
    Adam Etkin
    Participant
    #101503
    Pablo
    Moderator
    Plugin Support

    Hi, can you please send me a login link again? The previous one doesn’t work anymore

    #101504
    Adam Etkin
    Participant

    Please issue me a refund ASAP. I do not know if it was intentional or not, but whatever you did while you had admin rights trying to fix your plugin caused my entire site to crash. I had to restore from a backup. I’ve spent days/hours trying to work this out and enough is enough.

    #101505
    Pablo
    Moderator
    Plugin Support

    Hello,

    After you gave admin access, the only thing I did was to visit your Customizer plugin custom email template and I noticed the hook you’ve used was not correct and I sent you a message about that. I did nothing more after it.

    We’d never do something maliciously. On the contrary, we just want to help you. I even created a new compatibility option for the Email Customizer plugin you use on your site.

    Of course you’ll receive your money back. Don’t worry about that. Let me know if I can keep trying to help you. We really want to understand what happened and make it work properly.

    #101506
    Adam Etkin
    Participant

    I can’t seem to delete any of my old comments, so let me backtrack on my previous negativity here.

    Obviously I was very frustrated, and then panicked when my site crashed. It seems as if the trouble was due to a conflict between the email verification plugin and another plugin.

    I will give credit where it is due. Pablo/WPFactory did try very hard to resolve my issues and get their plugin to work for me. Going so far as to quickly build a compatibility piece to try to make it work.

    While I won’t be using ANY verification plugin right now, due more to the whole process rather than a plugin, it should not dissuade anyone from considering WPFactory if this is something YOU need.

Viewing 7 posts - 16 through 22 (of 22 total)
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