Pablo Pacheco, Author at WPFactory Plugins

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Viewing 15 posts - 1 through 15 (of 97 total)

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February 21, 2019 at 8:57 pm in reply to: Is it possible to enable attributes swatch in archive pages? #98326

Pablo Pacheco
Member

Sorry for the long delay.
It’s not possible for now.

January 1, 2019 at 3:29 pm in reply to: Why does the “Remove” button on the wishlist page not work? #100132

Pablo Pacheco
Member

Hello,
Thanks 🙂

Can you please contact us using our contact form? Probably it will be easier to help you over there.
Please create a WordPress user for me using the email [email protected]. I’ll try to figure out what is going on

December 13, 2018 at 9:31 pm in reply to: Why is the plugin showing an error that it can’t find a variable? #100129

Pablo Pacheco
Member

Hi,
Thanks 🙂

Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?

If you want to talk more privately please contact us using our contact form

November 13, 2018 at 7:54 pm in reply to: Why Aren’t Variable Product Attributes Saving? #98324

Pablo Pacheco
Member

Hi,
Great. Thanks for letting me know 🙂

November 6, 2018 at 5:35 pm in reply to: The mini cart still displays the old currency #99728

Pablo Pacheco
Member

Anytime 🙂

November 6, 2018 at 5:16 pm in reply to: The mini cart still displays the old currency #99726

Pablo Pacheco
Member

Hi,
Nice catch. Thanks for letting me know 🙂

I believe I was able to fix it on version 2.9.5. Please give it a try

November 5, 2018 at 9:46 pm in reply to: Problem with the plugin #99724

Pablo Pacheco
Member

Hi,
Sorry for the delay. What’s the gateway you are using?
Can you please try this paypal plugin instead? https://wordpress.org/plugins/paypal-for-woocommerce/

November 1, 2018 at 4:12 pm in reply to: “Is there an incompatibility issue between this plugin and the Motors theme? #99990

Pablo Pacheco
Member

Hi,
I’ve replied you yesterday on Zendesk.
I believe I was able to fix your issue already. Please give it a try again

October 29, 2018 at 8:49 pm in reply to: Is this compatible with WooCommerce Subscription? #94081

Pablo Pacheco
Member

😉

October 29, 2018 at 8:37 pm in reply to: Is this compatible with WooCommerce Subscription? #94079

Pablo Pacheco
Member

Hi Justin,
The plugin is working with WooCommerce Subscription now.

I just thought you would like to know 😉
See you

October 29, 2018 at 8:32 pm in reply to: Plugin issues with unavailable colors and disabled options? #98321

Pablo Pacheco
Member

Hi,
I think you are using some other variation swatches plugin

October 29, 2018 at 7:26 pm in reply to: Not working properly #99717

Pablo Pacheco
Member

Hi,
Sorry for the delay.

Please try to disable the plugin you are referring to.
Maybe it can be only a compatibility issue with it

October 29, 2018 at 7:15 pm in reply to: Problem on the backend #99721

Pablo Pacheco
Member

Hi,
Sorry for the delay. I’m sorry, we have to improve this detail yet.
Please try it like this for now:

1 – Create a new order manually accessing WooCommerce > Orders > Add Order
2 – Change the order currency and click save
3 – Now go to your site on frontend and switch to the same currency
4 – Now you can go back to your order and if you add a new item, the price will be correct. Old items will not change price, only the new ones

October 29, 2018 at 7:06 pm in reply to: Can i change the price letters? #99577

Pablo Pacheco
Member

Hi Marina,
Sorry, what plugin are you referring to?

October 19, 2018 at 5:41 pm in reply to: Is this compatible with WooCommerce Subscription? #94078

Pablo Pacheco
Member

Hi Justin,
Sorry, not yet. But we are working on it
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