Problem on the backend

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #99720
    Alexander Dean

    Hi Pablo,

    I have the Currency Countries (by IP) enabled. My default currency is CHF, but I am physically located in a EUR zone. Everything is working fine on the frontend, but on the backend under WooCommerce>Orders>Add New, products are pulled into new manual orders with the EUR price even though I have the Order Currency set to CHF in the sidebar. This inconsistency creates and order in CHF but with the EUR price numbers. I can’t create an order and its PDF invoice in any currency except the one in which I’m physically located. Basically, the Geo-logic of your plugin doesn’t appear to respect the fact that a manual order can be in any selected currency. If I use a VPN and operate via a Swiss proxy then I can create an accurate CHF order. Can you have a look?


    Sorry for the delay. I’m sorry, we have to improve this detail yet.
    Please try it like this for now:

    1 – Create a new order manually accessing WooCommerce > Orders > Add Order
    2 – Change the order currency and click save
    3 – Now go to your site on frontend and switch to the same currency
    4 – Now you can go back to your order and if you add a new item, the price will be correct. Old items will not change price, only the new ones

    Alexander Dean

    okay… thanks for the tip!

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.