Weatherly Boehmer

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  • January 10, 2024 at 6:33 pm in reply to: Plugin not working #132458
    Weatherly Boehmer
    Participant

    Is anyone home?

    I don’t know if you got my last message, but we REALLY need to know how to disable the default WooCommerce receipt from sending a copy at the same time that our custom receipt goes out. We do not want customers getting two different receipts for one purchase! Please let us know ASAP. Thank you.

    January 5, 2024 at 2:24 pm in reply to: Plugin not working #132041
    Weatherly Boehmer
    Participant

    it was sent from [email protected] same as our account to [email protected] the one on your page. Do you need us to send again?
    We still need some way to get the woocommerce invoice to not send only when the plugin trigger kicks in on donations.

    December 13, 2023 at 2:55 pm in reply to: Plugin not working #130426
    Weatherly Boehmer
    Participant

    Ok we have sent an email with login info.  It appears to work on updating status but it still sends out the invoice email and we need it to only send the custom one. Perhaps we are not finding the right trigger?

    December 6, 2023 at 7:17 pm in reply to: Plugin not working #129934
    Weatherly Boehmer
    Participant

    Anybody?

    Can you please tell me if there is something I have missed in the settings?”
    It’s set to New Order, Status updated to, and order.
    under custom triggers this has been tried: woocommerce_payment_complete  woocommerce_checkout_order_processed|Checkout order processed

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Viewing 4 posts - 1 through 4 (of 4 total)