Author

E-commerce Expert | Consultant in Content Creation | 15 Years of Experience | Google Certified

â—¾ Head of Digital Content at WPFactory, where I collaborate with a talented team to create meaningful content that supports our users and strengthens our brand.

â—¾ With over 15 years of experience in content strategy and copywriting, I focus on crafting clear, compelling messages that drive results.

â—¾ My work focuses on helping brands find their voice, connect with their audience, and turn words into measurable results.

â—¾ My background includes training individuals and teams, developing content for e-commerce businesses, and helping brands communicate with purpose.

â—¾ I'm also Google-certified and continue to share my knowledge through workshops and newsletters to support marketers and content creators in building content that connects.

â—¾ I believe in thoughtful content, practical execution, and the power of words to build real trust.

LinkedIn Profile

WooCommerce Guides(41) Selling Tips(25) Plugins Reviews(5) Building WordPress(4) Glossary(71)
Posts
146
Topics
5
Glossary

Customer Experience Meaning & Examples

Definition Customer experience refers to the overall impression and feelings a customer has when interacting with a store across all touchpoints. It includes browsing the website, making a purchase, receiving […]

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Customer Experience Meaning & Examples
Glossary

Currency Switcher Meaning & Examples

Definition A currency switcher is a tool that allows customers to view and pay for products in their preferred currency. It automatically converts product prices based on real-time exchange rates […]

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Currency Switcher Meaning & Examples
Glossary

Cross-sell Meaning & Examples

Definition Cross-selling is the practice of suggesting additional, complementary products to customers based on what they are already buying. For example, offering shoe cleaner when a customer adds sneakers to […]

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Cross-sell Meaning & Examples
Glossary

Clearance Sale Meaning & Examples

Definition A clearance sale is a promotional event where products are sold at heavily discounted prices to quickly clear out old, excess, or seasonal inventory. It helps businesses free up […]

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Clearance Sale Meaning & Examples
Glossary

Churn Rate Meaning & Examples

Definition Churn rate is the percentage of customers who stop buying from a store or cancel a subscription within a given period. It measures how quickly you are losing customers […]

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Churn Rate Meaning & Examples
Glossary

Chargeback Meaning & Examples

Definition A chargeback is a transaction reversal initiated by the customer’s bank after disputing a purchase. It usually occurs when a customer claims fraud, dissatisfaction, or non-delivery of products. Unlike […]

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Chargeback Meaning & Examples
Glossary

Broken Links Meaning & Examples

Definition Broken links are hyperlinks on a website that no longer work because the destination page has been moved, deleted, or the URL has changed. In eCommerce, broken links can […]

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Broken Links Meaning & Examples
Glossary

Brand Loyalty Meaning & Examples

Definition Brand loyalty is the tendency of customers to repeatedly buy from the same brand due to trust, satisfaction, and positive experiences. Loyal customers often recommend the brand to others […]

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Brand Loyalty Meaning & Examples
Glossary

B2B Transactions Meaning & Examples

Definition B2B transactions (Business-to-Business transactions) are exchanges of goods, services, or payments between two businesses rather than between a business and an individual consumer. They usually involve bulk orders, negotiated […]

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B2B Transactions Meaning & Examples
Glossary

B2B eCommerce Meaning & Examples

Definition B2B eCommerce (Business-to-Business eCommerce) is the online selling and purchasing of products or services between businesses rather than directly to consumers. It typically involves bulk orders, negotiated pricing, and […]

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B2B eCommerce Meaning & Examples
Glossary

Address Validation Meaning & Examples

Definition Address validation is the process of verifying a customer’s shipping or billing address at checkout to ensure it is accurate, complete, and deliverable. It often checks against postal databases […]

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Address Validation