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  9. General Troubleshooting

General Troubleshooting

Check for conflicts

Deactivate all other plugins except Order Status Rules and WooCommerce. If the issue disappears, reactivate plugins one by one to identify the culprit.

Review Order Notes

Look for error messages or clues within the order notes that might indicate why a rule isn’t firing.

Verify Plugin Settings

Double-check your rule configurations to ensure they’re set up correctly and target the desired conditions.

Clear Cache

Clear your browser cache and WordPress cache to ensure you’re seeing the latest data.

Check Logs (Pro Version)

If enabled, examine the debug logs for any errors related to rule processing.