Ensure the trigger event (order status change, etc.) aligns with your rule configuration (e.g., rule set to trigger on “processing” but order is still in “pending” state).
Verify the chosen scheduler (WordPress cron or Action Scheduler) is functioning correctly in your WordPress environment.
For the pro version, check if the “Max orders” limit is reached, preventing further processing.
Incorrect Status Changes
Meticulously review your rule conditions to ensure they accurately reflect the desired outcome.
In the pro version, double-check the “Order Status History Options” and “Non-matching order status” settings to see if they’re impacting the results.
Performance Issues
Consider reducing the frequency of automatic processing (especially for large numbers of orders) in the scheduler settings (pro version).
If using the free version, explore migrating to the pro version for potentially better performance with Action Scheduler.
